Last updated 12 November 2026.
Who we are
This website is run by P. S. G. Derby Limited (company no. 10836433), trading as Personal Service Garage, Harrington Road, Littleover, Derby DE23 6BE. You can contact us at psgderby@outlook.com or 01332 332699.
What we collect
When you send an enquiry, we collect the details you give us: your name, phone number, email address (if provided), vehicle registration and details, your message, and any photos you choose to upload. If you use our MOT check, we look up your registration with the DVLA and DVSA; we don't record who looked it up.
Why we use it
We use your details only to respond to your enquiry and, if you go ahead, to carry out and invoice the work. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to enquiries. We don't use your details for marketing and we don't sell or share them, other than with the providers that host this website and deliver form messages to our inbox (Cloudflare and our email provider).
How long we keep it
Enquiries that don't lead to work are deleted within 12 months. If you become a customer, we keep job and invoice records for as long as the law requires for tax and accounting purposes.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it, by emailing psgderby@outlook.com. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website doesn't set tracking or advertising cookies. We count visits and anonymous daily totals (for example, how many people tapped our phone number) without cookies. Your IP address is not stored; visits are counted using a code that changes every day, so you can't be followed from one day to the next. Fonts are loaded from Google Fonts. The map on our contact section is only loaded from Google Maps if you choose to show it.